Dropbox Connector

Sync files from your Dropbox folders into Knowledge Raven.

What Gets Synced

Knowledge Raven supports the following file formats from Dropbox:

Files with other extensions are skipped. Files exceeding the size limit are skipped.

How to Connect

Step 1 — Open Connectors

In your Knowledge Raven Dashboard, navigate to Connectors and click Add Connector, then select Dropbox.

Step 2 — Authorize with Dropbox

You will be redirected to Dropbox’s OAuth authorization page. Knowledge Raven uses OAuth 2.0 with PKCE for secure authorization.

When prompted, make sure to select token_access_type=offline to receive a refresh token (required for background sync). Knowledge Raven handles this automatically.

Step 3 — Select Folders

After authorization, Knowledge Raven lists your Dropbox folder hierarchy. Select the folders you want to sync.

Step 4 — Select a Knowledge Base

Choose which Knowledge Raven knowledge base the synced content should appear in.

Step 5 — Initial Sync

Knowledge Raven downloads eligible files from the selected folders and indexes them.

Change Detection

Dropbox uses content hash-based change detection — Knowledge Raven stores the Dropbox content_hash for each file and only re-downloads files whose hash has changed.

Token Handling

Dropbox refresh tokens are stable — they do not rotate on each use (unlike Atlassian). Knowledge Raven stores them securely using AES-256 encryption. Only the short-lived access token (~4 hours) is refreshed automatically.

Source Deep-Linking

When your agent cites a file from Dropbox, the source_link points to the shared Dropbox file URL.

Troubleshooting

“Unsupported file type” — Only the 7 formats listed above are indexed. Other file types are intentionally skipped.

Files not appearing after upload — New files are picked up on the next scheduled sync. Trigger a manual sync from the Connectors page if you need immediate indexing.

→ More troubleshooting